I was privileged to be the Front-of-House Manager for the 2019's run of Drama Box's Chinatown Crossings . The engagement had me leading the Front of House team; facilitating the audience members' experience in the promenade theatre experience throughout Chinatown; and processing related administrative duties. House announcements were delivered by the Front of House team to the audience members. Special announcements were also made during inclement weather. BACKGROUND Chinatown Crossings is a promenade theatre experience based on stories collected from the Chinatown community. The story follows an Indian man, Kunalan, and his recollection of his childhood in the streets of Kreta Ayer with his landlord's daughter, Ting Ting, and their Cantonese-speaking caregiver, Fong Cheh. Due to the nature of the performance, Front of House staff undertook a myriad of responsibilities. These include: checking of tickets; troubleshooting of audio receivers worn by audien...